Hi Vandriver, thanks for replying. From what I understand it must have been something like that - she had I suppose in July 2010 22 monthly 180 payments left on the original loan, would have worked out as 4000 outstanding including interest for the full term. Then she added 1300 to the loan. I suppose naively maybe she thought that interest wouldn't be charged for the full term of the old loan as she was in effect paying it off. She rather thought that she would continue paying as before but that it would take maybe a year longer due to the top up amount of 1300. It looks like she was charged for the full amount of the old loan and is in effect paying double interest. Same bank account etc., so it's not like the bank were losing out on the interest on the original loan as they would if she was paying it back from a new loan from a different bank. I know myself I cleared a car loan early from a different bank a few years ago and was pleasantly surprised to find that the cost of clearing it was cheaper than the remaining payments. It just seems very unfair. She doesn't think that the person she dealt with explained it to her that well, or at least she thought that she was only paying off the outstanding capital owed and then getting a new loan for that plus the 1300 and paying interest on that. Is she just in a situation of putting up and shutting up? Terms and conditions apply and all that? This person is elderly and living on her own with no one she can really go to for advice, she is financially stable, there are no frills, but 500/600 is an awful lot of money to her. For example if a person remortgaged their house and paid off their first mortgage would they be paying all the interest for say a 20 yr term and adding it on to their new mortgage and paying interest on it again? Surely no one would ever remortgage if that was the case.... I understand that one doesn't just pay off outstanding capital and walk away as banking is a business, but would expect that a cost of clearing a loan early would be less than the full remaining payments unless there were clauses to prevent that being the case? I would look at the documentation but I don't live near her unfortunately! She cleared the overdraft because she had heard of people being contacted by the bank and being asked to clear overdrafts and she panicked in case it happened to her as she wouldn't have that kind of money available.