redwellies
Registered User
- Messages
- 38
I was one of the unfortunate customers who was consistently undercharged for a long period of time for gas on the level pay scheme. I signed up for Level Pay specifically to avoid high bills.
In October of last year I was informed I was €1000 in arrears and my new monthly bills would increase to >€200 per month.
I have been paying this increased rate since then. I lodged a complaint with Bord Gais but heard nothing in response.
Has anyone else found themselves in this position and has anyone had any success in their dealings with BG as a result?
I will be changing supplier as soon as we clear our arrears.....
Its seems that they dont want the hassle of reading metres etc.
It is very easy to read your meter and send them the info or at least know whether their estimates are under or over your actual usage.
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