Steven Barrett
Registered User
- Messages
- 5,292
Yeah - offering 2% cashback to new business (switchers only or any new business?) is really sticking it to existing customers who are already overcharged...
True. The profile of the average SVR customer who is being screwed most by BOI probably doesn't fit the profile of the average Facebook user but the point is non traditional routes such as FB offer a means of getting the message out to potential BOI customers how long term this bank will treat them. It's only when BOI see this affecting their bottom line profits that they will be forced into giving their existing SVR customers a fair deal. So if people aren't FB users why not ask FB family and friends to do you (and themselves) a favour?Grand if you use FB but not everybody does.
I suppose those who don't can use more traditional routes as outlined elsewhere in this forum.
You go back to svr after the fixed rate is up, so do new customers, you both get screwed.
"At the end of the fixed rate period, existing customers on a fixed rate can choose from our range of fixed rate options or roll to the prevailing New Business Variable rates."
That is very interesting. Make sure to keep that letter in case there is any dispute when the fixed rate term is up.
I don't think it's right that they are forcing you to fix for two years, while they allow new customers to fix for one year.
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