Surely you should be dealing with the retailer and not the manufacturer if there are post purchase problems with the goods in question?catbox said:Has anyone bought the latest Beko Fridge/Freezer? bought one on the advice from the Sales Assistance not because it was cheaper( was told it was as good as any other fridge) and after 4 week the bulb holder needed to be replaced. Six week later I am still waiting for the repair to be done, in the mean time the fridge/freezer won't stay cold. Am fed up with it as it looks like I won't have a fridge that work's for Christmas. As for their Customer Service it's a joke. I'm going to have to buy an another Fridge/Freezer and it won't be a BEKO.
In what circumstances?Bamhan said:The glass door on my oven completely shattered
Is it under warranty? Did the retailer help? Are you saying that parts are non standard or hard to come by?and I am trying to get a replacement without any joy.....
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