This is not helped by the biggest mobile operator Vodafone regularly cold calling existing customers with new offers. They then say they need to verify details for security and data protection and proceed to ask your name, address, dob and name on the account.The main way of contacting customers should be through the banking app and failing that by post, if necessary asking people to call their bank. Most banking fraud starts with a phone call, and for many people there's no foolproof way of distinguishing between genuine and fraudulent calls.
hopefully they got a whistleblower of some sort
Firebreaks
The main way of contacting customers should be through the banking app and failing that by post, if necessary asking people to call their bank. Most banking fraud starts with a phone call, and distinguishing between genuine and fraudulent calls can be hard.
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