Just spoke with Bank of Ireland in relation to my banking fees which are costing about €50 per quarter. She queried my account and said I was on a "pay as you go system" instead of a fixed system! Confused, I asked to to explain, and she said that a fixed fee of €11.40 per quarter will cover 90 transactions on my account and after that a fee of 28 cent per transaction will apply. Incidentially the "pay as you go system" costs you 28 cent per transaction anyway.
When I asked why this wasn't advertised she said that both options are discussed when you open your account and that other than that its not advertised. I know we never had this discussion when we opened our account but she just brushed it off and said she would change us over now.
Really just wanted to let people know that this exists and it may be no harm to contact your local BOI to query your fees and see what they say.
Other than that I'm happy with BOI so not really complaining about the service as such, just the fact that this isn't advertised, as its a definite saving. I mean why would anybody not go the fixed route!
When I asked why this wasn't advertised she said that both options are discussed when you open your account and that other than that its not advertised. I know we never had this discussion when we opened our account but she just brushed it off and said she would change us over now.
Really just wanted to let people know that this exists and it may be no harm to contact your local BOI to query your fees and see what they say.
Other than that I'm happy with BOI so not really complaining about the service as such, just the fact that this isn't advertised, as its a definite saving. I mean why would anybody not go the fixed route!