My wife lodged a cheque to her BOI account last Thursday using express banking. The bank left a voice message that evening to tell her they couldn't process the cheque because the cheque was made out to her married name and it was marked Payee only and her bank account is still in her maiden name, the bank couldn't process it. They said that they'd post the cheque back to her. The cheque still hasn't arrived so she went back down to the bank today (Wednesday) and they don't know where it is nor they do have a record of having posted it back to her.
As we really need this money for Christmas it looks like the only option is for my wife is going to go back to the person who gave her the cheque and ask them to cancel it and re-issue a new one - in her maiden name.
When this issue gets sorted, should we go back to the bank and ask for her quarterly fees to be waived?
As we really need this money for Christmas it looks like the only option is for my wife is going to go back to the person who gave her the cheque and ask them to cancel it and re-issue a new one - in her maiden name.
When this issue gets sorted, should we go back to the bank and ask for her quarterly fees to be waived?