The new Avensis is not as reliable as the old one but it's still a lot better than the Audi. UK markets and customers are not the same as Irish people.
It's a false survey, you ask a Toyota customer, car might break down once in three years and the Toyota customer start saying they don't build them like they used to.
An Audi customer will prob break down three times in three years (or in some cases I've had three times in three weeks) and they don't mind because they say when they are going they are a great car.
Price servicing around, Toyota dealer close to same town first service €150 and second service €210, First service on Audi €220, second service €290 and told I'd prob need tyres and brakes, total bill could be over €500.
Gabriel, you may not see the problem with waiting 19 days for a service but people in general are only happy to wait a max of three to five days.
Most people are not that organised as to booking that far in advanced and most do not remember when they do book. It's always a last minute thing, "I'm going abroad next week", "I'm going away for the weekend", " I've to bring x to the hospital on Thursday" etc etc etc, the last thing I want is my car to break down, when can you service it?
These are the people you deal with every day.