ATM Wrong cash given out

G

goulders

Guest
Tried to take out €50 from ulster bank atm in Cork, got €20, a queue of people inside with €20 notes complaing, cashier said go to your own bank. Contacted my own bank and two weeks later they told me Ulster bank had no problem with atm and they gave me a print out to prove it. The print out showed my transaction for €50 even though I only got €20 but two minutes later the print out showed "terminal problem" " configuration does not match EDB""hardware failure""closed" and many more all within 6 minutes of my transaction. Is this Ulster Bank new way of ____________
(I wont say it but u can guess what I am thinking.

Can I go to the gardi to report a bank robbery ?
 
There have been a few threads here about UB's ATMs giving out the wrong amounts. Put a letter in writing to your bank and UB saying that you got the wrong amount and want to be reimbursed. Say that you will contact the FR and seek legal advice. Keep pushing because they'll find it very easy to dismiss you otherwise.

Also, is it worth asking the bank if they had a camera on the ATM?
 
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