Oakshade
Registered User
- Messages
- 6
Hi all,
We are part of the cohort that received the 1650e and recently received our write down. We came off the fixed rate in March 2012. Due to some complicated circumstances I wrote a letter of complaint two weeks ago - asking to be put back on the tracker and/or further compensation. My wife got a short, sharp phone call saying we should have lodged the complaint back when we received the initial 1650 euro and the 12 month period for complaints was up. It was only when she pushed further (I heard every bit of this, we were both in car) he said he would write to us with details of how to appeal the decision not to be heard via an independent company called BDO.
Has anyone else had experience of this process or heard of BDO?
Thank you!
We are part of the cohort that received the 1650e and recently received our write down. We came off the fixed rate in March 2012. Due to some complicated circumstances I wrote a letter of complaint two weeks ago - asking to be put back on the tracker and/or further compensation. My wife got a short, sharp phone call saying we should have lodged the complaint back when we received the initial 1650 euro and the 12 month period for complaints was up. It was only when she pushed further (I heard every bit of this, we were both in car) he said he would write to us with details of how to appeal the decision not to be heard via an independent company called BDO.
Has anyone else had experience of this process or heard of BDO?
Thank you!
