Hi there
I am an AIB Student Mastercard owner. I recently applied to get the limit on the card raised, as I'm working full time now and the current limit of €1,100 is too low for my needs. I rang AIB to try and get it raised, but they told me that the limit on all student mastercards has been capped at €1k, and recommended I apply for an AIB Click Credit Card instead.
I did that - it's an entirely internet-based application process. After 9 days of nothing happening, I rang their card services dept yesterday to see what the holdup was. They told me the application has been denied on the basis that I would end up with two cards, but if I closed my existing card and transferred over the balance I could get the click card.
I rang card services again today, and I've now been told that I need to write them a letter, to inform them of my intent. I think this whole process is ridiculous. The AIB Click card is advertised as being easier to get as its all online, and yet its turned into a total ordeal. Is there an alternative and less bureaucratic course of action to writing AIB a letter essentially begging them to give me a new card if I close my existing one?
Any advice is welcome, cheers!
D