Hi Joe
Most people don't understand what capitalizing (not recapitalizing, by the way) arrears means. Your post is confusing, so I am not sure you understand it either. Check out this Key Post:
"Capitalizing arrears"explained
In general, a "moratorium" means a payment moratorium, where no payment is being made. Are ptsb using the word to mean a moratorium on the arrears - in other words, they won't chase them for the time being? Or are you using the word to describe your situation?
Is this the situation you find yourself in?
You want
To capitalize the arrears
to increase your repayments from €1,536 to €1,586/€1,612
They want
To leave the arrears on file, but not pursue them for the "moratorium" period
To reduce your repayments to €1,351?
As you have a SVR, you can overpay your mortgage without penalty, so I suggest you set up a direct debit to pay €1,612 per month, if that is what you want to do.
This will reduce your arrears by €250 per month anyway.
After the "moratorium" is up, you can then ask again for the arrears to be capitalized.
Lenders are slow to capitalize arrears for two reasons
- They think that the borrower can actually pay the arrears
- If the borrower can't pay the arrears, they want to keep the arrears high so that they can use them to repossess the property.
Neither seems to apply in your case, so I am not sure why they are refusing.
When answering, you might let us know the remaining term of the mortgage, your ages, and whether you have asked for an extension of the term.