Apartment has leaking fascia on outside wall, mgt co very slow to fix

notabene

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Long story short - ground floor apartment, discovered wooden floor was bubbling with water ingress last March

Mgt agent sent out a guy to look at it, determined downpipes blocked with various items from nesting pigeons - but also hole in the fascia on the outside corner of the building - area where this is has flooding cobble lock regularly when there is any substantial amount of rain.

Nothing subsequently done and have been at them over the summer months - another person brought down in August - same determination & that downpipe needed to be replaced - six weeks later still no fix - agent blaming an owner upstairs as they won’t permit access to balcony tho says he should be able to fix from roof.

What are my rights as regards to it being fixed - floor in the apartment is potentially destroyed which I’m quite unhappy about for a number of reasons while I know they’ll have to fix or replace it’s a big job & inconvenient I’d rather not have had to have done - also as a director I feel the longer it goes on the more it’s going to cost the mgt co. Is there anyway to make the other owner give access and make the agent get it sorted ASAP? Don’t want to fall out, but I want it sorted feel I’ve been extremely patient for the last six months but my patience is running out
 
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Is it only a 2 story building and can they not get to the down pipe and fascia from a ladder?
 
You need to find out whether the management agent is actually in touch with the 5th floor tenant/owner or is it a case that they are refusing to allow access. I'm pretty sure they can get access if required but I'd say the MA is just sending a letter and not getting any response.
 
Actually, it might be an idea to leave a note outside the door asking politely for access to fix the pipe. Be polite and explain why you need it done urgently. You would be pleasently surprised sometimes how decent neighbors really are in apartments. Perhaps leave a contact number or if you are reluctant then expect a knock the evening of leaving the note there.