H
Hey,
I have a Variable Rate Home Loan (VRHL) from NIB. This loan was a 2-yr fixed loan that reverts to the (or NIB's) standard rate at the end of the fixed period. The fixed period ended a while back and I was placed onto the variable rate of a whopping 5.9%. The repayment was a good bit higher than I had been paying (cripplingly high!), but I knew the rate had to be be reduced soon thereafter.
When I realised last week that the repayment still hadn't been reduced, I got straight on the phone to NIB. They told me the rate had dropped but the "default was to keep the higher payment unless otherwise specified by the customer". How could I have specified this if I had never been made aware of it???. So I told them to put me on the correct rate and refund any overpayment that had been made.
{Coincidentally, if my "default" was to pay the lower rate, how long do you think it would take them to inform me!!!!?}
I received a letter today informing me of my new rate (a mediocre 4.15%) and the repayment to be paid from now on.. They have not, however, backdated the rate change. So, to my question:
Does anybody know when NIB changed their VRHL rate from 5.9% to 4.15%???
Thanks,
Kashstrapd
Hey,
Does anybody know when NIB changed their VRHL rate from 5.9% to 4.15%???
Thanks,
Kashstrapd
I received a letter today informing me of my new rate (a mediocre 4.15%) and the repayment to be paid from now on..
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