An Post Express Post doesn't deliver on time

The service promises next day delivery in ROI and 2 days to UK. So I thought it was fair to assume that it would get there by yesterday (Wednesday).

Service is only available in the ROI-not to the UK, which NI is part of for Express Post.

The company selling the vouchers is a well known franchise operator, not great for home delivery, and is not really a viable alternative to An Post for ordinary 'walk in' or adhoc customers. This company, as well the main integrators like TNT (Today Not Tomorrow) DHL (Dont Hurry Lads) or UPS (Unpredictable Parcel Service) ;-) all miss delivery deadlines, its part of the industry-no one achieves anywhere near 100%.
I worked in the Courier industry (Sales) for years both here and abroad. No company can match the prices for a walk in customer that An Post or other Postal operators charge -yet everyone thinks these company's are great. Maybe cos the spend lots of money on marketing? The reality is completely different!
 
the item left Dublin on Tuesday and as it was express service fair to assume it should have been delivered (or notice left) on Wednesday. I would still contact An Post to complain, who I assume will take it up with Royal Mail.
 
Re: An Post Express Post a joke

All sorts of weird things go on in An Post's "system".

E.g. a letter posted from a Leinster town to another address in the same town, apparently goes to Dublin first before it goes out for delivery
What's weird about that? Do you reckon that it is cost effecient to have every local postmaster checking every letter before sending it on to the hub for sorting?
 
Re: An Post Express Post a joke

What's weird about that? Do you reckon that it is cost effecient to have every local postmaster checking every letter before sending it on to the hub for sorting?

Well it strikes me as unusual that a town that has it's own sorting office needs to send the mail posted in that town and destined for that town, up to 100 miles away before it can be delivered. Maybe I don't appreciate how sorting works but I would have thought that it would be sensible and time efficient for towns that have local sorting offices to at least exclude locally addressed mail from this journey.

If the local sorting office are presumbly 'sorting' anyway...

I suppose a mail box for local mail only would make things easier.
 
It might seem unusual that a letter has to do a round trip of 100 miles back to where it was posted but such is modern technology. Few post-offices have manual operating sorting offices anymore - all mail sent to one of four mail hubs, Athlone, Portlaoise, Dublin and Cork, where automated machines sort all mail. A mail box for local mail only is a good idea in theory, it was tried, but abused with mail for everywhere put into it. Such 'local' boxes do exist in cities.