Amount paid out on a claim

[bond-007]

I am looking for quotes at the moment and at present I has a protected NCB but I had a small accident in Nov 2006 which was settled by the insurance company. I am being asked how much they paid out. I has no idea and the broker does not know.

Is it normal to ask how much was paid out? Is it normal for an insurance company to disclose the amount?

Thanks
007

 

[Ravima]

Good customer relations from the company would mean that they let you/broker know. Broker should be able to find out via phone call, as long as claim is settled. If it is still outstanding, then they may not and should not release the reserve that they are holding on file.