Hi Sunny
No bank treats customers well.
But ptsb's culture of exploiting customers is deeply ingrained and comparatively much worse than the other banks.
I have dealt with the victims of all the banks They frequently post here. What AIB did to the Prevailing Rate customers was completely unacceptable. What Bank of Ireland continues to do to existing customers is completely unacceptable.
But ptsb is in a league of its own.
I would not do business with them unless I had no other choice. That comes from a long time campaigning on behalf of consumers.
On the business banking issue in particular, it's quite possible that they will decide one day to stop doing business banking and the customers will have to move again. Like it or not, there are only two options for business banking in Ireland - AIB or BoI.
Brendan