Joooeee Duffaaaahh.Who's Joe?
:dah! He sells cars, doesn't he?
I suppose buying a car is one way of stopping such altercations.
I'm pretty sure I get it Brighid and it's obvious you don't understand.
You were treated rudely and abusively Irish Rail staff and this upset you. You have my sympathy in that regard. But that is the only grounds for your complaint.
What you don't get is that you were completely in the wrong. You didn't have a ticket when you should have had one and you refused to provide your name and address when you were obliged to.
The rules are for everyone. And ignorance of the rules is no excuse.
thats what the OP is complining about...the abusive manner which they were treated ...what dose it cost to be civil and polite to another person?I'm pretty sure I get it Brighid and it's obvious you don't understand.
You were treated rudely and abusively Irish Rail staff and this upset you. You have my sympathy in that regard. But that is the only grounds for your complaint.
Hold on a second.thats what the OP is complining about...the abusive manner which they were treated ...what dose it cost to be civil and polite to another person?
.
When I got on the train an inspector looked for tickets. The people with no tickets were requested to get off at the next station & buy a ticket, Made sense to me.
You should be able to purchase a ticket on the train. In other European countries you are expected to "find" the ticket inspector on the train and purchase your ticket.
As I said, the rudeness of the officials (after she escalated the situation) is her only ground for complaint. She should be grateful that they decided to let her off without paying the fine never mind that the guards weren't called to arrest her. To call her treatement "horrific" is a complete overstatement given her own behaviour.
well said mpsox, that sums it all up....and to the OP i say once again definitly do complain about this, any company that depends on the public will take this in a proper manner and follow it through.I don't agree with this. I believe there are a number of grounds for complaint here
The fact that she thought of giving incorrect personal details is irrelevant, she didn't, simple as that
- Firstly the fact that the ticket office was unmanned
- Secondly the fact that neither the OP or 2 other people who tried to assist her were able to get the ticket machine to work. If they could not understand how the ticket machine worked, then that suggests that the instructions available to use the machine are unclear or else that there was something actually wrong with the machine.
- She was accused of lying by the inspector, in front of witnesses, a potentially slanderous comment which is damaging to her reputation
- At no stage did she refuse to purchase a ticket, on 3 occassions, at the ticket office, the machines and the inspector she attempted to do so and all 3 occassions IR either did not provide her with the adequate means of doing so or refused to sell her a ticket
If she was genuinely afraid to give out her contact details to the inspector and his colleagues, given their threatening behaviour, then on grounds of her own health and safety, she was probably correct
The inspector and his colleagues would find it far easier to do their jobs if they behaved like reasonable human beings
This crowd won't, IMHO. They have a monopoly and treating a customer disgracefully and having it publicised won't make any significant dent in their turnover or profits... any company that depends on the public will take this in a proper manner and follow it through.
Well in that case you can hardly make a complaint. If it was impossible to purchase a ticket it was a different story.Joanne, yeh there were two machines but I had a similar problem with them. When u press destination and the payment comes up, in my case 4.70 euro, I went to insert the money but it wouldnt take it, apparently I should then have pressed on the 4.70 but there was no instruction to do that so that is where I came a cropper!!
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