Sorry to hear that you were treated in such an over the top and shameful manner. Write a letter of complaint
The rule is if you don't have a ticket, you're not entitled to travel. It's as simple as that no matter what. It doesn't matter if you're going to a funeral or a wedding or just fancy a view of the bay from under your hoodie while sipping a can of cider. If you don't like this rule don't use the DART.
The rule is if you don't have a ticket, you're not entitled to travel. It's as simple as that no matter what. It doesn't matter if you're going to a funeral or a wedding or just fancy a view of the bay from under your hoodie while sipping a can of cider. If you don't like this rule don't use the DART.
The rule is if you don't have a ticket, you're not entitled to travel. It's as simple as that no matter what. It doesn't matter if you're going to a funeral or a wedding or just fancy a view of the bay from under your hoodie while sipping a can of cider. If you don't like this rule don't use the DART.
A few months ago, we didn't have a ticket for the last in a series of German trains. We were worried the train would leave without us, so we just got on. Ticket purchasing facilities were in full working order at the station.Try making excuses with ticket inspectors on any of the public transport systems in continental European countries. It does not work and if you don't pay the on-the-spot fine you will get arrested by police. In some countries you are taken off the train/tram/metro just to pay the fine.
You attempted to purchase a ticket at the commencement of your journey. The machine was broken and there was no one in the ticket office. The first opportunity you got to purchase a ticket was when you were approached on the train by the Ticket Inspector. You explained the scenario to him and offered to pay the ticket. ( I am presuming of course that you had every intention to pay for your ticket when you ad the opportunity perhaps when alighting from the Dart).
Under the Bye Law the Ticket Inspector is entitled to ask for your name and address and unfortunately you refused to give it. This is an offence.
However considering the entire manner in which you were dealt with by the Ticket Inspector your refusal was reasonable.
You could make a complaint which may get an apology or alternatively just put it down to experience. The Dart officials could very easily start a prosecution which will end up wasting a lot of your time whether you are found guilty or no. and
The rule is if you don't have a ticket, you're not entitled to travel. It's as simple as that no matter what. It doesn't matter if you're going to a funeral or a wedding or just fancy a view of the bay from under your hoodie while sipping a can of cider. If you don't like this rule don't use the DART.
its not about making yourself feel better..if a complaint is not made these inspectors go on thinking they can speak to the public in what tone and manner they like. most companies will take a complaint of this nature very seriously and have it investigated,its in there own intrest to do so.If making a formal complaint will make you feel better, do it. It will be your word against theirs, which will probably make you even more frustrated. Witnesses? i doubt if they will want to get involved.
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