AIB wont answer my faxes

Can any one help me with the saga surrounding the return of banking charges by AIB on foreign currency transactions during the 1990s.

I had one fairly large FX transaction with Capel St Branch in 1998 and i really don't know if I qualify to have some fees reimbursed.

Despite 4 separate faxes to the branch over a number of weeks I am still waiting for a reply.

Before anyone suggests to drop in there in person, I am now resident overseas.

Does anyone know the correct place to address this question

Thanks

I'd write them a letter asking for an immediate reply and send it registered post. If you don't get a reply then contact IFSRA.

[broken link removed]

Is this [broken link removed] any use?

Quote:

GENERAL F.X. TRANSACTIONS
* ANY FX transactions that occurred PRIOR TO 31/08/1995
* Other International Transactions*(see below) PRIOR TO 07/01/1998
* F.X. Notes purchased and sold
* F.X. Cheques lodged or cashed by the customer
* F.X. Transactions effected by Goodbody’s for Share dealings

Click to expand...

Sluice