T
tonymontana
Guest
I work in a small company (7 employees) for the past number of years and recently noticed that my salary for the month of April 2010 never reached my account.
After bringing this to the attention of the finance person and joint owner of our company she showed me the ledgers, proving that the payment was sent from the company a/c to AIB (deals with the company transactions). She then called AIB to find out more info. AIB confirmed that the payment went out of their a/c and delivered to my Bank.
My company owner pretty much washed her hands of the matter and put me in direct contact with the branch of AIB that the company banks with. After much toing and froing it transpired that the issue was AIB had used an incorrect sort code. They said they would speak to the owner of my company and get back to me. The latest update I recieved over a week ago was that AIB were trying to trace the payment and would get back to me with an update.
They seem to be completely dragging their heals on this, fobbing me off and completely trivializing the matter by placing zero urgency on it. Are they telling me lies? I don't understand how the money could have gone to a someone else's account. The details AIB had on the payment were My Name, My Account No and a Sort Code that was one digit out! It would surely be the mother of all coincidences if a person to match those stats existed, therefore the payment would have failed right? If it didn't go to me it couldn't have gone to anyone right?
I suppose technically I could have this out with my employer and put the pressure on them to get this sorted. The problem is this I know that has potential to create an unworkable atmosphere at work and therefore is something I need to avoid. While my employer has been of very little help, this would seem to be an AIB problem. I am now at a stage where I really need that payment. My question is where can I go from here? Can I take my grievance somewhere to put pressure on AIB to reimburse me.
-- Apologies moderators if this post is in the wrong forum, please move as appropriate
After bringing this to the attention of the finance person and joint owner of our company she showed me the ledgers, proving that the payment was sent from the company a/c to AIB (deals with the company transactions). She then called AIB to find out more info. AIB confirmed that the payment went out of their a/c and delivered to my Bank.
My company owner pretty much washed her hands of the matter and put me in direct contact with the branch of AIB that the company banks with. After much toing and froing it transpired that the issue was AIB had used an incorrect sort code. They said they would speak to the owner of my company and get back to me. The latest update I recieved over a week ago was that AIB were trying to trace the payment and would get back to me with an update.
They seem to be completely dragging their heals on this, fobbing me off and completely trivializing the matter by placing zero urgency on it. Are they telling me lies? I don't understand how the money could have gone to a someone else's account. The details AIB had on the payment were My Name, My Account No and a Sort Code that was one digit out! It would surely be the mother of all coincidences if a person to match those stats existed, therefore the payment would have failed right? If it didn't go to me it couldn't have gone to anyone right?
I suppose technically I could have this out with my employer and put the pressure on them to get this sorted. The problem is this I know that has potential to create an unworkable atmosphere at work and therefore is something I need to avoid. While my employer has been of very little help, this would seem to be an AIB problem. I am now at a stage where I really need that payment. My question is where can I go from here? Can I take my grievance somewhere to put pressure on AIB to reimburse me.
-- Apologies moderators if this post is in the wrong forum, please move as appropriate