Advice needed regarding moving mortgage from PTSB to BofI

[MsCutha]

Solicitor was requesting break
fee from UB, letter sent to him but Oct mortgage payment was waiting to clear. Solicitor transferred funds (I gave him figures from Manage my Mortgage) to UB but the switch to PTSB happened around the same time. Been ringing PTSB for redemption statement for the past 3 weeks, they said they have sent it but I haven’t received it.
Got set up online and logged onto PTSB and initially it showed approx €-91. Logged on yesterday and it is currently showing €-391 (see attached).
We received the redemption letter today and there is a slight difference between the two figures.
I have started paying the new BOI mortgage and didn’t pay the PTSB for Nov as I paid the BOi one.

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[MsCutha]

Apologies I am on my phone can’t seem to find the ‘attach’ icon.
@Brendan Burgess is the option to add an attachment no longer available?

 

[ClubMan]

What is your question?

 

[MsCutha]

@ClubMan i wanted to attach two docs for anyone with an insight to explain what I’m supposed to do next. My solicitor is very hard to get in touch with. I’m unable to find the attachment option

Ptsb mortgage online says balance is €391.18
Redemption statement says;
Outstanding balance €257,361.59
Arrears/ arrears and interests €257,452.69C
Interest to redemption: €432.68
Total amount to required to redeem:€341.63

I guess my questions are:
1.) Is my loan paid of (I’m assuming yes as in credit)
2.) Why is there a discrepancy between what is online and what I was sent?
3.) How much do I need to pay to redeem (mortgage is €-391, is this credit?

 

[MsCutha]

Thanks for updating the title.