I always thought that the insurance was meant to have your best interests at heart
Whats wrong with saying my husband is a dangerous driver?
I had reached an agreement for a settlement figure last Friday with the Aviva assessor
My husband did not use the brake in the accident
The tyre dept did not contribute to the accident
He wasn't able to stop because his shoes were wet and they slipped off the pedal.
Thats just it no one knows how fast he was driving ( he drives up the back of cars all the time ) and drives too fast. The one time he has a crash that is his fault its in my car. You are meant to keep a safe distance from the car in front to allow you to slow down or stop. He wasn't able to stop because his shoes were wet and they slipped off the pedal. Should any of this be taken into account AND before you say it - yes I now know the tyres were not good.
Point is they settled and agreed a figure last week for the car.
Just skimmed my own (Liberty) policy booklet and it has this section which, I imagine, is common to most or all policies (even if the punctuation is a bit odd here!):If you are not satisfied with the insurance company's handling of this claim then complain to them about it and ultimately get a final response letter from them then you can go to the Financial Services Ombudsman and make a complaint to them.
https://www.fspo.ie/
But, honestly, I'm sorry to say that I doubt that you have a leg to stand on there from what you've posted.
Disputes between you and us
You may refer any dispute between you and us about our liability for a claim or the amount to be paid to an arbitrator we both agree to, within nine months of the dispute arising.
You or any insured person must ...
... make sure that the vehicle is kept in a roadworthy condition ...
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?