1. Write and ask to have all future communication in writing since you have found ACC staff member extremely aggressive to the degree that you got husband to deal with calls.
2. Make sure you log/copy any and all correspondence.
3. By all means make a repayment proposal of what you can realistically afford. (do not be tempted to put in more than you can afford). Request they stop adding penal type interest.
4. (further action ) sounds like a bully-boyish verbal tactic to see can more be shaken from you.
5. Whoops! to say ACC are not {interested in restructuring}!. Take a note of that time and call , that presentation is neither acceptable nor sensible.
6. It may be that Mr Acc knows you are paying other lenders and he wants a bigger cut.
With you paying 500 per mth , I just cannot see this going very far.
On your note to ACC ,press on them your wish to honour the debt.
ACC are closing down and are simply seeing what can be shook out quickly.
It is unfortunate you have come across a twit .
I am sure there are many like us Patrick! I think that whilst a loan management company is managing the book, the debt is still with ACC. Thank you for your feedback.I feel for you OP. I have being dealing with ACC for years and I can vouch for what you have said. The aggression is second to none. At the early stages of the economic crisis I was called to a meeting and I can honestly say I was floored by the attitude.
They are also impossible to negotiate with. I'm now repaying my debt in full with them but during my financial crisis I made to feel hopeless.
OP a DSA is definitely the way to go because I am only too fully aware that these guys are a nightmare.
Gerry, how long more will they be in Ireland for? They are a loan management company now.
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