F
I don't know whether to be delighted or furious with 123. I told them by email that they would need to improve their quote substantially if they wanted to retain my business. They came back to me yesterday (about a week after my response) with an improved quote - about €150 reduction on their original quote as an 'early renewal discount', and matching the getcover.ie price (though I hadn't quoted this price to them).I always found 123 to be unbeatable in the past, but this year, their price had gone up significantly (Eagle Star) and I was able to beat their price by more than €100 with Getcover for comparable cover.
I would say no if they did not shop around for you. They only provide house insurance via Zurich so I can't see how they can offer the best price if they are tied to the one insurer. Tied agent would be more like it rather than broker.Did they meet their legal obligations as a broker?
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