I have no problem with the HSE spending €150 million on a payroll system. After all one in twenty in the entire workforce works in the health service. That’s a lot of people so the savings to the exchequer in admin costs should be huge.
The problem I have is that the sort of basic steps that have been outlined by a bunch of people on AAM were not gone through. Someone somewhere was paid to ask questions and steer this project through. It is simple stuff like, “Where are we starting, what do we have at the moment?” and “Where do we want to end up?”
It seems that the second question was asked, but not the first.
From my very limited knowledge of project management defining that start point and laying the ground work is as important, if not more important, than knowing where you want to end up.
In simple terms it’s like starting to build a house before you clear the access to your site.
So it’s back to my first question; who will be held accountable for this or will we pay another bunch of consultants or a barrister another bundle of money to write a report while the government wait for the heat to go out of this one as well.
I also believe that we are doomed to repeat this fiasco throughout the civil/public sector as no government will be able to change the culture of waste and lack of accountability that exists there.