Hello all,
I'm after some advice as regards my consumer rights after trading in my car with a small car dealership.
I traded in my old car which was an immaculate example BMW for a diesel Passat on the 15th of this month. After only 2 hours of taking the car away the wheel bearings failed in one of the wheels while I was driving on the motorway. The cause was the sales guy had put the wheel back on the car himself after they were investigating a slow punture and he did not fit the wheel correctly. Needless to say I was very irate. The wheel bearings were replaced but since then I have had several more problems with the car all of which I am being told will be rectified. Only some have.
In the last day or so the car has now bgean to leak coolant and I have told the garage I no longer want the car I bought and that I wanted my old car back as well as the €2500 I paid extra. I have no confidence whatsoever in the car or the mechanics the garage have employed to perform the repairs. Where do I stand on this matter legally? I have no intentions of keeping the Passat as I do not feel safe driving it in case something else should fail or the imcompetent mechanics do not do their jobs correctly. Any help/advice is much appreciated.
K
I'm after some advice as regards my consumer rights after trading in my car with a small car dealership.
I traded in my old car which was an immaculate example BMW for a diesel Passat on the 15th of this month. After only 2 hours of taking the car away the wheel bearings failed in one of the wheels while I was driving on the motorway. The cause was the sales guy had put the wheel back on the car himself after they were investigating a slow punture and he did not fit the wheel correctly. Needless to say I was very irate. The wheel bearings were replaced but since then I have had several more problems with the car all of which I am being told will be rectified. Only some have.
In the last day or so the car has now bgean to leak coolant and I have told the garage I no longer want the car I bought and that I wanted my old car back as well as the €2500 I paid extra. I have no confidence whatsoever in the car or the mechanics the garage have employed to perform the repairs. Where do I stand on this matter legally? I have no intentions of keeping the Passat as I do not feel safe driving it in case something else should fail or the imcompetent mechanics do not do their jobs correctly. Any help/advice is much appreciated.
K