Re: Affordable Housing with Fingal
hi
It's a long drawn out process and I found the staff at Fingal are difficult to deal with, to say the least!I applied in dec 04, was told i shouldn't have taken out savings (not a loan!) from my CU a/c to buy a car and should not be using my laser card as much as i had been! So I had to complete 3 further mths of saving. Went back in march 05 and submitted application, got final approval in June 05. They were prompt enough in showing me an apartment in Balbriggan, which i said no to.. saw a few more over the summer and found one I liked and was offered it 'in principle' in Aug. It wasn't until end Oct that I finally got keys - with me calling Fingal on a daily basis to find out whether 'final approval' had been granted. (the boss was away on hols, they said) I felt that there was a bit of of an attitude that 'you're getting something for nothing' which is not the case as you pay a deposit and will be paying a considerable mortgage for 25+ yrs etc..Eventually I got keys, tried to do a snag list but was told I wouldn't have that option - just a surveyors report!
Anyway, I am now in the apartment for about 11 mths and am really happy but I think Fingal coco should better train their staff to be a bit more customer friendly (and clarify their saving criteria) as this is the biggest purchase most of us will ever make!