My girlfriend started work for a major hotel a month ago. She is a professional and has worked in several client facing roles. She even tooka pay cut for this position as it seemed ideal to her career path.
But from day one she found the working conditions in this hotel intolerable. I won't go into details here, only to outline a couple of examples. She was routinely criticised in public about issues which she hadn't been fully trained up on. She was criticised in a meeting for not having all details with her, even though she had not hosted the meeting before. When she pointed this out she was told that this wasn't good enough. Each time she was called into the office she felt that she was going to be criticised over something. Not once was she encouraged or shown support.
I have never seen her so distressed, stressed and with such low self esteem before. I mentioned it to a guy at work and he said the hotel industry is like that. I met a girl who worked in another hotel and she agreed.
Is this really the case? If so it is no wonder that the Irish welcome is long gone. I can only feel sympathy for those working in such conditions. I can't believe that the hospitality industry here places such low value on team work. Surely the job of management is to ensure that everyone is tackling issues together, not constantly seeking someone to blame for things that go wrong.
But from day one she found the working conditions in this hotel intolerable. I won't go into details here, only to outline a couple of examples. She was routinely criticised in public about issues which she hadn't been fully trained up on. She was criticised in a meeting for not having all details with her, even though she had not hosted the meeting before. When she pointed this out she was told that this wasn't good enough. Each time she was called into the office she felt that she was going to be criticised over something. Not once was she encouraged or shown support.
I have never seen her so distressed, stressed and with such low self esteem before. I mentioned it to a guy at work and he said the hotel industry is like that. I met a girl who worked in another hotel and she agreed.
Is this really the case? If so it is no wonder that the Irish welcome is long gone. I can only feel sympathy for those working in such conditions. I can't believe that the hospitality industry here places such low value on team work. Surely the job of management is to ensure that everyone is tackling issues together, not constantly seeking someone to blame for things that go wrong.