I need to highlight an issue about the treatment of an elderly patient in a hospital and the effect that it has had on other patients in the ward. Does anyone know who I could direct the complaint to as speaking to the staff in the hospital is a waste of time?
Who to complain to about treatment in hospital
- Thread starter SandraD
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Brendan Burgess
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Complaints in Hospitals
You need to use the HSE's complaints & feedback mechanism, regardless of what your experience with individual staff is. See here:
http://www.hse.ie/eng/services/yourhealthservice/feedback/
If you have no satisfaction with the hospital, you can appeal fopr review to Naas and thence to the Ombudsman. HIQA do not get involved in individual complaints. Slim
You need to use the HSE's complaints & feedback mechanism, regardless of what your experience with individual staff is. See here:
http://www.hse.ie/eng/services/yourhealthservice/feedback/
If you have no satisfaction with the hospital, you can appeal fopr review to Naas and thence to the Ombudsman. HIQA do not get involved in individual complaints. Slim
