Hi
I was recently charged twice for an order by a UK company.
They are insisting that I was not charged twice and that the transaction I am talking about was a pre-authorised amount and not an actual debit, even though I have sent them on copies of my bank statement.
I have just opened a dispute with the card services department of my bank. Will this mean the money will be refunded to me or can the company just keep denying it?
Thanks
I was recently charged twice for an order by a UK company.
They are insisting that I was not charged twice and that the transaction I am talking about was a pre-authorised amount and not an actual debit, even though I have sent them on copies of my bank statement.
I have just opened a dispute with the card services department of my bank. Will this mean the money will be refunded to me or can the company just keep denying it?
Thanks