pernickety
Registered User
- Messages
- 175
Hi all,
I've seen the other discussion about the new UB anytime system and have been taking a look around. I have a personal loan account that I see for the first time with a minus figure (obviously) and enough to pay it off in my current account. I have previously written to UB over several matters and am still awaiting replies (grrrr!), one of those was how much was remaining on my personal loan.
So, I just transferred the amount from current to personal, leaving a balance of zero, and cancelled the standing order. Anyone know if that's the end of the story? Or will I hear from them saying I owe interest....
The new facilities look good, great being able to see the credit card and pay it off online, but it's too little too late for a very dissatisfied customer, who will be closing all accounts as soon as they sort out their mess!
I've seen the other discussion about the new UB anytime system and have been taking a look around. I have a personal loan account that I see for the first time with a minus figure (obviously) and enough to pay it off in my current account. I have previously written to UB over several matters and am still awaiting replies (grrrr!), one of those was how much was remaining on my personal loan.
So, I just transferred the amount from current to personal, leaving a balance of zero, and cancelled the standing order. Anyone know if that's the end of the story? Or will I hear from them saying I owe interest....
The new facilities look good, great being able to see the credit card and pay it off online, but it's too little too late for a very dissatisfied customer, who will be closing all accounts as soon as they sort out their mess!