A
ankles
Guest
Hello,
I was recently on a skiiing holiday to Bulgaria with a group of people about 20 in total. This was a package deal booked through Panorama. The flight going out was delayed by about 4 hours and the flight coming home was delayed by 3 hours. I rang the insurance company (insurance company details provided by Panorama) and they told me that we were only entitled to a claim if the flight was delayed over 12 hours.
I heard or read somewhere that if passengers were delayed 3 hours or more they were entitled to a claim. Is this not the case with package deals.
I was recently on a skiiing holiday to Bulgaria with a group of people about 20 in total. This was a package deal booked through Panorama. The flight going out was delayed by about 4 hours and the flight coming home was delayed by 3 hours. I rang the insurance company (insurance company details provided by Panorama) and they told me that we were only entitled to a claim if the flight was delayed over 12 hours.
I heard or read somewhere that if passengers were delayed 3 hours or more they were entitled to a claim. Is this not the case with package deals.