Disclosure of commission paid to intermediary

[neiltheseal]

Hi
A friend of mine set up a regular savings account with an insurance company which was investing in various funds. She set it up through an intermediary.
When she asked about the charges on the fund, she was told about the charges such as allocation, management charges etc. However, there was no mention of the amount payable to the intermediary.
I presume then that the onus is on the intermediary to disclose the charges.
What exactly is the onus, is it based on request? Or is the intermediary obliged to outline the charges up front?

Thanks in advance.

 

[Duke of Marmalade]

The disclosure of commission will be in the (small print of the) documentation supplied by the insurance company.