American Express Blue Card

29/06/2010. My complaint against the imposition of GSD where the provider decides to withdraw the card mid year was not substantiated pursuant to Section 57CI (2) of the Central Bank and Financial Services Authority of Ireland Act 2004.

Not to have tried would have been true failure and I'd like to commend the courtesy and professionalism of Bank of Ireland and indeed the Financial Services Ombudsman Mr. Prasifka who adjudicated over our dispute.
 
+1

Hopefully the head of Bright Ideas at BoI will get around to measuring the once-off savings effected against the loss of business, goodwill and reputation.

Apologies for using words like "goodwill" and "reputation" in relation to an Irish bank...! :D
 
Hi Sumatra.

Many thanks for taking on this case. .
.
We would all have benefitted if the outcome were different.

Regards.

Marion
 
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