I
irishpancake
Guest
Hi there.
I have just booked a week-end break with www.1800Hotels.ie
I paid in full with my Halifax Visa Debit card, and on the check-out I was charged a 3% fee, which was supposed to apply to Credit Card payments. There was no fee for paying with Laser (Debit) cards.
I have queried the reason for the charge with their customer relations department, given that Laser cards are not charged this 3% surcharge.
I got this reply from 1800Hotels.ie:
Can anyone verify if in fact they can apply this surcharge with a Debit Card.
Also, where can I go to check if they are actually charged 3% transaction charges on Debit Card.
I have just booked a week-end break with www.1800Hotels.ie
I paid in full with my Halifax Visa Debit card, and on the check-out I was charged a 3% fee, which was supposed to apply to Credit Card payments. There was no fee for paying with Laser (Debit) cards.
I have queried the reason for the charge with their customer relations department, given that Laser cards are not charged this 3% surcharge.
I got this reply from 1800Hotels.ie:
As Visa Debit cards are relatively new in Ireland, our system is not yet set up to differentiate between credit and debit cards. We get charged a 3% fee for every transaction made on Visa or MasterCard, irrespective or whether or not they are credit or debit cards.
Unfortunately, we have to pass on these charges to our clients.
Enjoy your stay in xxxxx
Can anyone verify if in fact they can apply this surcharge with a Debit Card.
Also, where can I go to check if they are actually charged 3% transaction charges on Debit Card.
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