Hi All, I'm hoping someone might be able to point me in the right direction.
My sister was staying in a hotel in the last while for one night. She was part of a large group. At some point when they were having dinner and in the bar her room and a number of others were broken into. 90% of her belongings were taken including clothes, perscription glasses, etc amounting to somewhere in the region of 1000 Euros. The gardai were called and they figure the window was forced and entry gained that way (she's adamant that she closed the window)
Anyway to shorten the whole thing the hotel are claiming that they are only covered to a maximum of 126 euros per person. Am I justified in thinking this is unreasonable in this day and age. Does she have to go with this or is it possible for her to claim against them regardless of what their cover is?
Its early stages but she justs wants to know what options she might have. I figure if having given the hotel a chance to come good if they don't she could always try the bad publicity route of a call to Joe Duffy.
Anyone any thoughts, it justs stings to write it off as a bad experience
My sister was staying in a hotel in the last while for one night. She was part of a large group. At some point when they were having dinner and in the bar her room and a number of others were broken into. 90% of her belongings were taken including clothes, perscription glasses, etc amounting to somewhere in the region of 1000 Euros. The gardai were called and they figure the window was forced and entry gained that way (she's adamant that she closed the window)
Anyway to shorten the whole thing the hotel are claiming that they are only covered to a maximum of 126 euros per person. Am I justified in thinking this is unreasonable in this day and age. Does she have to go with this or is it possible for her to claim against them regardless of what their cover is?
Its early stages but she justs wants to know what options she might have. I figure if having given the hotel a chance to come good if they don't she could always try the bad publicity route of a call to Joe Duffy.
Anyone any thoughts, it justs stings to write it off as a bad experience