Hi
Like others on this thread...I was a member of Total Fitness in Castleknock. Where I feel for the staff members who have lost their jobs, I had gotten to know some of the staff quite well, my main grievance lies with my recent membership renewal.
I renewed my yearly fee on 28th February, paying €495 by debit card. I now have no recourse unless the liquidator appointed manages to refund some/all of my fee.
In the few days prior to renewing my membership, I had been asking if I could take a 6 month membership, instead of the full year....the staff member I was dealing with in Castleknock, emailed the office in England on a few occasions trying to get an answer.
They eventually came back to me and said I could only take the membership for the year, not for 6 months.
This all happened 2 weeks before they closed. They HAD to have known in the office in England that they were closing....yet they proceeded to take my years membership, when they knew I would be getting nothing for it.
I feel this is fraud/theft and I am so angry about it.