I'm thinking of moving from ESB to Airtricity or Bord Gais, and I'm just wondering which company is best to deal with, having never dealt with either Airtricity or Bord Gais. Pricewise, for what I want, they seem to be the same, offering 12% off until 31/12/10 and 5% thereafter (I don't want a budget plan and don't have gas).
Can someone enlighten me on what they're like re customer service, general quality of administration etc?
The information in the "Best buys" sticky is slightly out of date re timeframe for Airtricity and the PSO which seems to be gone now from the electricity bills. In fact my recent ESB bills have a PSO rebate, not sure why, or when the rebate stops, and if I'll still get it if I move from ESB.
On a slightly different note, I have requested on the ESB website a visit from "Halo" where someone comes out for free and does a home energy survey, I'm hoping they'll check all the appliances etc and show where I'm using a lot of electricity. I figure it will be weeks if not months before they do this. Does anyone know if you're still entitled to the Halo survey if you move to one of the other electricity providers?
Can someone enlighten me on what they're like re customer service, general quality of administration etc?
The information in the "Best buys" sticky is slightly out of date re timeframe for Airtricity and the PSO which seems to be gone now from the electricity bills. In fact my recent ESB bills have a PSO rebate, not sure why, or when the rebate stops, and if I'll still get it if I move from ESB.
On a slightly different note, I have requested on the ESB website a visit from "Halo" where someone comes out for free and does a home energy survey, I'm hoping they'll check all the appliances etc and show where I'm using a lot of electricity. I figure it will be weeks if not months before they do this. Does anyone know if you're still entitled to the Halo survey if you move to one of the other electricity providers?