Hi there,
I wonder would anyone have any advise in relation to the above. I took out travel insurance for a 6 month period and ensured that the company I went with paid a reasonable amount for lost baggage/personal effects. I have since had to make a claim since my rucksack was stolen in the middle of Chile, and I feel they are requesting an unreasonable amount of information; receipts and proof of purchase for every single item being claimed for. I have already sent them a police report with a list of contents, the cost of the items and credit card statements detailing the same amount.
Any advise on how to ensure they pay the claim?
I wonder would anyone have any advise in relation to the above. I took out travel insurance for a 6 month period and ensured that the company I went with paid a reasonable amount for lost baggage/personal effects. I have since had to make a claim since my rucksack was stolen in the middle of Chile, and I feel they are requesting an unreasonable amount of information; receipts and proof of purchase for every single item being claimed for. I have already sent them a police report with a list of contents, the cost of the items and credit card statements detailing the same amount.
Any advise on how to ensure they pay the claim?