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  1. M

    Ulster Former First Active now Ulster Bank Customer

    Delighted for you, it's such a relief when you finally get that news.
  2. M

    Ulster Former First Active now Ulster Bank Customer

    Just got a call deemed impacted. Will get letter in 3 weeks, tracker rate fixed Aug/September compensation/redress end q3 beginning q4. Absolutely delighted. A huge thanks to all.
  3. M

    Ulster Former First Active now Ulster Bank Customer

    Well done I've heard nothing. We're you all in the same situation as me?
  4. M

    Ulster Former First Active now Ulster Bank Customer

    Thanks, sorry I thought there was a specific one for ulster bank. Just watched the committee meeting, he mentioned 2k additional affected 80% of those on the wrong rate so what about the 400 balance I didn't heard what cohort they belong to. It was overall very bad news.
  5. M

    Ulster Former First Active now Ulster Bank Customer

    Hi could someone pm me the email address. Thanks.
  6. M

    Ulster Former First Active now Ulster Bank Customer

    I didn't get a response I wish I did and just got an answer one way or the other.
  7. M

    Ulster Former First Active now Ulster Bank Customer

    Is the podcast of what happened available to listen to.
  8. M

    Ulster Former First Active now Ulster Bank Customer

    Same here that's very bad news.
  9. M

    Ulster Former First Active now Ulster Bank Customer

    What is a term letter?
  10. M

    Ulster Bank at Finance Committee Tuesday Next

    Hi can you explain above please?
  11. M

    Ulster Former First Active now Ulster Bank Customer

    Missed it, are the 1k customers all UB then?
  12. M

    Ulster Former First Active now Ulster Bank Customer

    EBS concedes on 500 tracker cases https://www.independent.ie/business/personal-finance/property-mortgages/ebs-concedes-on-500-tracker-cases-37022407.html Good news may be enroute it says at the end of this article 1500 former FA customers still in dispute.
  13. M

    Ulster Bank at Finance Committee Tuesday Next

    Just emailed the saga and requested that they ask UB to inform impacted customers immediately even if the rate change and refund follows much later at least customers will know they are impacted or not.
  14. M

    Ulster Former First Active now Ulster Bank Customer

    Ulster Bank to pay €30m compensation to thousands of customers over fee blunder https://www.independent.ie/business/irish/ulster-bank-to-pay-30m-compensation-to-thousands-of-customers-over-fee-blunder-37010775.html Just keeps getting worse. The waiting will go on and on. Ulster Bank are...
  15. M

    Ulster Former First Active now Ulster Bank Customer

    Called yesterday spoke to the female contact listed on my complaint letter. She asked for my DOB and address didn't want my mortgage or complaint number. Informed me that my account has not been looked at yet. That another 1.5 to2k accounts may be impacted and that these new cohorts won't be...
  16. M

    Ulster Former First Active now Ulster Bank Customer

    Another 60 day letter
  17. M

    Ulster Former First Active now Ulster Bank Customer

    Called UB abd checked my rate still the same no sign of tracker coming back on account.
  18. M

    Central Bank Governor at the Finance Committee next week

    Hi Brendan First active customers also.
  19. M

    Ulster Former First Active now Ulster Bank Customer

    Agreed and also state what cohort these belong to.
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