Has anyone got the results of their appeal yet?

tom bonass

Registered User
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16
Hi,

This forum seems to have totally dried up now . I was wondering has anyone had any success or otherwise with an appeal to the Complaints panel ?

Thanks .
 
My appeal was for a number of things (i) return my tracker (as I had switched bank), (ii) give me redress for all overpayments to PTSB and the subsequent bank, and (iii) increase compensation from the initial 1,000 offered. We are still exchanging correspondence - very long process that started in mid November. PTSB took 10 weeks to provide the CAP with their response to my initial appeal submission, I then was able to respond to that submission and then a couple of weeks ago, PTSB got permission to submit another response. Until this is submitted by PTSB, the CAP will not review any of the documents and so assuming PTSB sent their final response in last week, CAP have 5 working days to do an initial review and then its anyone's guess as to how long they will take to make a decision.
 
We got the ruling yesterday - they will repay the overpayments to the bank ( though the CAP sided with PTSB on the rate to be used to determine the amount and so the amount is very small). There is no compensation and even though PTSB offered the mortgage back in their submissions CAP didn't include it in their ruling so we don't know if we will get it back - faith in the process is gone!!
 
Received the CAPs decision today on my appeal, and guess what.......my appeal has been refused.

I now believe that there is someone sending out standard letters and there is no one looking at the appeal documents as I have not heard of one successful appeal.

I guess there is only one real avenue left now.........

Has anyone been successful with an appeal?
 
A good article in the Indo

Most appeals of PTSB offers of compensation dismissed

"A total of 96 compensation offers have been appealed so far between the two panels, a spokesperson for PTSB told the Sunday Independent last week.

Of these, 69 have been decided, the spokesperson said - with many more appeals dismissed than upheld.

Fourteen were wholly upheld or partly upheld, while the majority, 55, were not upheld"

I wonder what partly upheld means. If the Financial Services Ombudsman awards €1,000 to someone who lost their tracker, he calls that "partly upheld".

Any of the 14 whose appeal have been upheld like to tell us your experience?
 
This thread was taken off topic with general comments - I have deleted them all.

Please only post here if you have got the results of your appeal.
 
Almost a year since Redress letters were received - have many submitted Appeals or got results? Gone very quiet here!
 
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